Scan through the entire thirty-day plan (this book) to get a sense of the rhythms of the weeks.
Answer this question in writing, and be prepared to share your response with your prayer partners when you meet with them: At the end of this 30-Day Change, how would you like your ministry to be different? (Hints: How many volunteers? What kinds of volunteers? What’s different about the recruiting process? The training process? How does it feel different?). You might know you’ve got this right when you read it and it creates a little lump in your throat.
Invite two people to be your prayer partners through this thirty-day process—to pray for you and for the process, and to meet with you weekly to help you think through the implementation steps found in the next twenty-nine days. Suggest meeting times, ideally in a rhythm that lines up with your reflection days (days 8, 15, 22, 29).
Send an email or text or make a call to at least three previous volunteers who have left the youth ministry (or maybe even the church) in the last year or two. Let them know a little about this project, and invite them to give you feedback to help you understand each of their particular reasons for no longer working as a volunteer. (See day 1 for a sample email you could send, including a few key questions to ask.)
Determine what day you will carve out as your reflection day (or sabbath day) each week. On reflection days, the assignments will take much less time. We have provided questions for you to work through in preparation for your weekly check-in with your prayer partners. Once you have determined when your reflection day will be each week, orient your thirty-day project around those days. For example, if you determine your reflection days will be on Thursdays, select a Thursday at least eight days away and make that day eight of this project. Make the day before day seven, and the day after day nine. Keep numbering days accordingly until all thirty have been assigned to a specific day on the calendar.
For each of the non-reflection days, schedule two hours a day to focus on your 30-Day Change project. It may not take two hours every day, but having the time set aside will ensure that you have appropriate margin to accomplish each 30-Day Change daily mission.
Begin to compile your 30-Day Change resource pile (or notebook, if you happen to experience pile aversion). By the end of your first week you will have added a number of items to this pile, but on this day include
your church directory, ideally a pictorial one but definitely one with easily accessible contact information, including email addresses
a list of current volunteer leaders with their contact information
a list of all previous leaders from the past five to ten years, if possible
this book if you’ve got it in printed form
Create a photo wall of all your current leaders, to be used when you meet with your prayer partners to pray for each of those leaders by name. Each time a new leader is added to your team, include his or her picture on the prayer wall.
Take a quick inventory of your current leaders by answering these questions:
Which of my current leaders is exactly in the right role—not overwhelmed or under-challenged?
Is there anyone on the team who would be delighted to do more if asked?
Is there anyone on the team desperately in need of a break?
Which leader is in the “wrong seat on the bus”?
Lock in your meeting times with your prayer partners for the next month.
Create a list of the top five challenges to having the kind of volunteer team you want in your ministry.
Develop your needs list for partner volunteers. You can use the downloadable 30-Day Change Master Needs Template or make your own list on paper based on what you see there. Include all the partner roles you will need for the coming year in your ministry.
Once you have completed the list of all your needed partner volunteers, count how many slots there are on your list. We’re looking here for the total number of people you will need, not the number of different roles. So if you need six Sunday school teachers in one setting, that counts as six, not one.
Multiply by three the number of needed partner volunteers (determined in step 13 above). For example, if you need twenty-five partner volunteers, multiply twenty-five by three and get seventy-five. (We’re really not trying to make this feel like your 1040 tax form!)
Follow up with any of the three previous volunteers (step 4) you haven’t heard from to gather their input as you begin this project.
Review the partner needs list you developed. See if there are any positions you need to add or if you want to change the number of leaders needed for any given category, and update the list accordingly.
Create a potential volunteer pool list with the same number of blanks as the number you ended up with in step fourteen. Come up with names of everyone you can think of in your church who might be a potential volunteer. At this point you are not filtering or excluding any names, just including anyone you think might have potential, whether you think they will say yes or not. Here are a couple of places to look for your potential volunteers:
Look through your church’s directory to be prompted about people who might serve as volunteers.
Since it’s likely that you don’t know everyone in your church, reach out to ten or so folks who can serve as sources for you (see day 4 for a sample email). You’ll want to keep asking until you come up with as many names as your target potential volunteer number. Send an email to
your colleagues on staff
well-networked parents
student leaders
current volunteer leaders
church leadership—elders, deacons, adult Sunday school teachers
saints and pillars of your church
Create a document called “Improving Our Recruiting Process” (either on your computer or in a physical file). As you come across things you’d like to do differently when you start the recruiting process a year from now, include those ideas in this document.
On your potential pool list, write to the left side of each name one of the following letters:
A—This person would be a great addition to your team.
B—This person would be a good addition to your team.
C—This person is a possible addition to your team.
To the right side of the names on your list, identify each person with one of the following letters:
W—This person would be great working with kids.
B—This person would be great working behind the scenes.
E—This person would be great working in either kind of role—with kids or behind the scenes.
Place names from your pool list into your master needs list so that every blank has a single name in it. Each name should only be used once. You’ll want to place the A names first, placing Ws and Es in roles working directly with students and Bs and Es in behind-the-scenes roles. You can see a sample master needs list at ministryarchitects.com/30-day-change-resources.
On your master needs list, include a phone number and email address for every name you have placed in a slot.
Now that you’ve matched your pool list with your needs list and every blank is filled, it’s time to get a single ask out to every person on your master needs list (which we’ll also call the master recruiting list now that names are added) by sending a personal email (like the one on the next page) to each one.
Hey [NAME],
I hope all is well in your world.
I’ve got a quick question for you, one that I realize may not have a quick answer!
I’m putting together my team for next year’s _____________ [for example, seventh grade Sunday school, small group program], and I would love for you [or you and spouse—using his or her name] to consider being a part of this team.
You may know right now that you can’t take on another thing next year, starting [DATE]. If so, just give me a quick “call me another year” message, and I’ll get back to you in six months or so. If you’re a “maybe,” let me know and I can give you a little more detail about what we’re looking for and give you the chance to ask any questions you might have.
There are a handful of folks in the church who get to work with our teenagers, and I’d love for you to be one of them next year!
I look forward to hearing from you.
Take out your master recruiting documents: your needs list and your ranked pool list. Check your email to see if anyone has responded to your email invitation and reply to those emails immediately. For those who have said yes, send an email suggesting a meeting time and place for you to talk further about what you’re looking for. For those who have said no,
Move their names to the bottom of the pool list, under a new section called “No.”
Beside each name, write what role each person has said no to.
Remove their names from the needs list.
Place new names in the blanks left by those who have said no.
Send your standard invitation email to the people you have added to your master recruiting list.
Each time you meet with your prayer partners, pray over the names of potential volunteers, share your updated master recruiting documents and share your answers to these questions:
What are you most excited about after having worked this process so far?
What has been your biggest point of discouragement?
As you look at the next week, what times have you set aside to focus on the assignments you’ve been given?
How can your prayer partners be praying for you this week, whether about this 30-Day Change process or about anything else that you’re experiencing as particularly pressing at this point in your life?
Make a master list of all those who have said yes to specific roles. Print out the list of names and roles and display it prominently in your office.
Each week of these thirty days, take a look at your task list for the week (or create one if this is not a natural part of the rhythm of your life yet). Identify your top priorities for the week. You are looking here for things that will make your life and ministry more how you’d like them to be a year from now (not the screaming, urgent demands on your time). Your top priorities might include
deliberate time with your family,
time for specific spiritual disciplines
and (of course) during these thirty days, two hours daily focused on building your volunteer team.
Each week of these thirty days, complete your calendar for the week, including all currently scheduled appointments (meetings, programs and any other commitments). Now make appointments with yourself for your top priorities you identified in step twenty-eight.
You may very well find that when you add your currently scheduled commitments and top priorities, you are already out of time for the week (and you still have a few urgent things you’ve got to get to, not to mention returning emails and messages). On some weeks this is normal. If this is the case for you this week, you’ve got some problem solving to do. Here’s a start:
Corral your emails and phone calls into a specific time block for each day. If your week is packed, you simply don’t have time to be immediately available this week. Plan on taking a break from Facebook and Twitter as well.
Determine what will need to be cut from your schedule, being careful not to cut any of your top priorities (those things that have the potential to make your life and ministry different a year from now). You may need to reschedule a meeting or two, delegate or simply live with the possibility that there may be some part of your life that is less excellent this week. If this feels foreign to you, remember that this is something you actually do every week already. It’s just that you do it on the fly, later in the week, and (if you’re like most of us) you wind up sacrificing your most important priorities.
Keep working on the filtering process until you have a schedule for the week that allows time for your most important priorities, time for current appointments and a few hours of margin.
Determine all the job descriptions you need for your ministry by making a list of all the positions, volunteer and paid, that it takes to run your ministry effectively. Be sure to include paid staff and helpers (drivers, meal providers, etc.) as well as partners (small group leaders, Sunday school teachers, major event coordinators, etc.). Remember, at this point you’re not only listing the positions you currently have but all those you hope to have in the coming year.
Identify the job descriptions that are your highest priority—likely the partner roles that you are spending time recruiting for right now.
Draft job descriptions for all your partner roles as well as for any paid staff in your ministry. (Go to ministryarchitects.com/30-day-change-resources for samples you can edit.) Make sure you include how long the commitment is as well as the schedule of when meetings for coordination, planning and training will take place.
Meet face-to-face with any potential volunteers who have agreed to a meeting.
Bring the job description for the specific role for which you would like this person’s help.
Begin the conversation by listening to your potential recruit to learn what they are thinking and feeling about the opportunity and to learn any concerns they might have.
Address their concerns with joyful clarity, being sure to ask for what you really need. It may be that at this point you discover that you have someone willing to help but not willing to be a partner. If this is the case, do not slot this person into a partner role. Go back and find another person who might serve in the partner role, and celebrate that this person will be a helper.
Get into a rhythm of doing follow-up recruiting work daily:
Take out your master recruiting documents: your needs list and your ranked pool list.
Check your email to see if anyone has responded to your email invitation, and reply to those emails immediately.
For those who have said yes, send an email suggesting a meeting time and place for you to talk further about what you’re looking for.
For those who have said no,
Move their names to the bottom of the pool list under the section called “No.”
Beside each name, write what role each person has said no to.
Remove their names from the needs list.
Place new names in the blanks left by those who have said no.
Send your standard invitation email to the people you have added to your master recruiting list.
Follow up with those who have not responded to your last message in three days or more.
Rework your sourcing process:
Contact five people in your church whom you may not know very well, let them know that you are in the process of building your youth ministry team for the coming year and ask them if they have noticed anyone in the church who they think might have gifts for working with youth.
Contact five parents of some of your more enthusiastically involved youth and ask them for the names of anyone they would recommend as a potential leader.
Ask your colleagues on staff again for the names of any people they may not have thought of a couple weeks ago.
Scan through the church directory to see if there might be someone there you’ve missed.
Remember to look around on Sunday morning and see if there might be someone you want to ask others in the congregation about.
Add any new names to your master recruiting list and rank them (ABC, WEB) as you have the others.
Refresh your master recruiting list:
Add to your master recruiting list any additional names of new potential volunteers that might have bubbled up in your sourcing process.
Make sure everyone on your pool list is appropriately categorized:
Those who have said no are taken out of the master list and put at the bottom of the list, each with a note indicating what roles they said no to.
Those you’re still waiting to hear back from are highlighted in some way, with indications for each of how many messages you have left.
Those who have said yes are written into your master needs list in big, black marker.
Answer the following pre-calendaring questions:
How often do you want your leaders to be together, just as leaders, over the span of a year?
What would you like to do for an orientation for your leaders at the beginning of the year?
What would you like to do to celebrate the work the leaders have done at the end of the year?
What would you like to do to ensure that the leaders who can’t (or won’t) make the meetings have access to the training and to the sense of connection that will take place at the meetings?
Are there any other special times you’d like your team to be together—maybe a Christmas party, a commissioning service or a community training you’d like to promote?
At this point, don’t worry too much about what’s realistic. Start with what you’d love to see happen in terms of the rhythm of your leader gatherings.
Pull out your master ministry calendar for the coming year (if you don’t have one yet, this would be a good time to create the first draft). Most youth pastors choose to schedule their leader events from August or September of the coming year through July or August of the next year. Ideally, you want to start with a calendar that (1) enables you to look at the entire year at one time and (2) includes key programming and holidays for the entire year.
With a pencil, calendar leader gatherings for the coming year, prompted by the five pre-calendaring questions.
Once you’ve got all the dates on the calendar based on your responses to the pre-calendaring questions, look at the flow of the ministry year and make adjustments as needed. For example, on closer examination you may discover that you’ve planned a leader dinner for Super Bowl Sunday or that you’ve planned your big leader orientation meeting on a Saturday morning that conflicts with a school fundraiser in your town. Make adjustments as needed.
Check in with two or three of your current key volunteers, email them a copy of your calendar and gather their feedback on your leader-development calendar for the coming year. Make adjustments to the calendar based on their feedback.
Pull out the list of all your current leaders and rank each one’s satisfaction level, as you imagine it, regarding their role in the ministry:
A rank of 1 means that they are doing work that makes their heart sing, and they come away from their work in your ministry almost always grateful and delighted to have served.
A rank of 2 means that they feel their work is making a difference and they are committed to it, even if at times it feels like an obligation.
A rank of 3 means that they are willing to keep their commitment for this year but will probably quit at the end of the year. They have determined that the payoff is not worth their investment.
A rank of 4 means that they are unhappy in their roles and are likely to drop out soon if changes aren’t made.
A rank of 5 means that you have no idea how satisfied they are in their roles.
For those with a rank of 5, call or send an email and have them rank themselves according to one of the first four categories.
Draft an organizational chart for your ministry. Make sure that it is easily editable and that it clearly shows who is responsible for what and who is responsible if that person doesn’t get his or her job done. Remember, this is not so much a program description chart as it is a responsibility chart. Go to ministryarchitects.com/30-day-change-resources to download sample youth ministry organizational charts.
Take a look at the structure document you developed on day nineteen or in step forty-five above. Using the ranked list of your current volunteers, determine if anyone is in the “wrong seat on the bus.” Move everyone on your current team into a role that will be more life-giving for the volunteer and more impactful for your ministry.
Take stock of any loose ends from the past twenty-two days.
Review the daily assignments from past days.
Create a written list of all the items that remain incomplete. (If you are reading this book electronically, you can create the list through the highlighting feature on your reader.)
For each item on the “remaining items” list, estimate how much time the task will take.
Knowing that you really have six days left to complete these outstanding tasks, schedule time to complete each of them during the coming week. Once you have determined how much time each task will require, add 20 percent to that number of minutes and schedule those times in your calendar.
Repeat this process for these newly found items as part of Today’s Mission on days twenty-four through thirty.
Develop your potential helper list, drawing on the names of those who have said no to a specific partner role but who you think might be willing to serve in a one-time helper role sometime during the year.
Send an email with the helper survey you edited to all your potential helpers.
Develop a calendar for how you will spread the viral good news about the strong youth ministry volunteer team in place for the coming year. Consider the following:
Include a celebration of the new volunteer team in the church newsletter.
Report the names and roles of your new volunteer team to the church’s leadership.
Have a special program for the youth (and their parents) at which the new volunteers are celebrated and introduced.
Commission the volunteer team before the congregation.
Write an article for your church’s website about the new team of volunteers.
Introduce and celebrate your new team of volunteers on the youth ministry’s Facebook page.
Thank God for the leaders who have agreed to serve with you in the coming year.
Build into your calendar times you will be checking in personally with each of your volunteers over their first month for realignment and troubleshooting.
When you meet with your prayer partners, share your answers to these questions and invite them to share their responses as well:
What are you most excited about after having worked this process for a month?
What have you learned about yourself and your ministry through this process?
What might have made this process more effective or meaningful?
Do a little show and tell with your prayer partners, showing your (hopefully completed) master recruiting list, as well as your volunteer recruitment and development manual.
Compile all your volunteer documents into a single notebook or folder (either in a physical notebook or on the computer, with the file backed up and shared with at least two other people). You’ll want to include your
youth leader directory
major event calendar
youth directory
child protection and screening forms and policies
job descriptions
letters or emails you have sent out that can be templates for the recruiting process next year
“Improving Our Recruiting Process” document, with notes you have kept throughout this process of things you’d like to do differently in recruiting next year
Select a date to begin the recruiting process next year and mark it boldly on next year’s calendars (your personal calendar and the ministry’s major event calendar).
Send a confirmation letter or email expressing your enthusiasm and gratitude to all the volunteers who have agreed to serve in the coming year, both partners and helpers. Include
the individual’s job description
their starting date for working with the youth
the date of the leader orientation
Double-check to make sure that you have all your communication deadlines firmly on your calendar, including
when you will publically commission your leaders
when articles about your leadership team will appear in the church newsletter, on the church website, in the youth ministry newsletter, on your Facebook page and so on.